Quality Care in Cornwall & Devon

  • Respite Care

    • Need to relax knowing your loved one is safe, benefiting from tailored support and professional care?
    • Need a break from your usual care providing routine?
    • You may be entitled to receive council funding for carer break
    • Quick & easy check-in, 24 hour personal care and 24 hour respite in case of emergency
    • Short break weekends, to longer multiweek stays to enable holidays and recuperation
    • Trials short stays as a taster for a longer stay, with continuity of approach and support

    Day Care

    • Visit for the day
    • Relaxing bath, be pampered by the chiropodist and hair stylist
    • 3 course lunch, followed by afternoon entertainment, tea & Chef's home made cakes.
  • Activities

    • We organise a full and varied calendar of activities and events for our residents enjoyment, including
      • Weekly Bingo
      • Arts & Crafts
      • Cards & board games
      • Music, Presentations and Discussions
      • Activities targeted at physical activity to help residents have fun, stay active and enjoy themselves
      • Clubs & Societies
    • Through pursuing interests, hobbies & activities we aim to help our residents lead independent fulfilling lives and maintain skills, knowledge & physical capacity
    • Unlike most Care Homes we employ a full time activities co-ordinator
    • Our minivan helps our residents enjoy local events and facilities
    • Our lounges are equipped with comprehensive range of book, DVDs & games
    • Private areas can be pre-booked for family meetings and occasions
    • Local clergy visit to perform various forms of religious services

    Events

    • We like any excuse for a party: Queen's birthday, Royal weddings and babies are firm favourites
    • Open days, summer garden parties
    • Visits from MPs & local celebrities
    • Meal times are a natural focus for our residents - and a source of real pride in the importance of food, nutrition and social value of our meal times
    • We offer varied & tasty menus that surpass the quality of food and service from most restaurants
    • Our Chef and team ensures individual tastes and dietary needs are met
    • We pride ourselves on our large, modern well equipped kitchens and maintain very high standards of hygiene and food safety
    • We take take great pride in using local fresh produce, our Chef continually reviews and refreshes the menus which are reviewed by Nutritionists to ensure residents receive high quality and balanced meals
    • Mealtimes are an opportunity to socialise, our dining rooms offer a variety table sizes and if a resident prefers, a meal can be taken in the privacy of their own room
    • Of course coffee, tea and cereals are available 24x7 as required and Breakfast-in-bed is also available if desired
    • Theme nights are popular, these include Bistro nights, Curry, Chinese and Cheese & Wine nights, and many others based upon our residents suggestions
  • Professional Care

    • Maintaining dignity and attending to personal healthcare and welfare are key.
    • Carers help as needed, with bathing, dressing and medication
    • Carefully selected team, on duty 24 hours, is headed by our highly trained Registered Manager, supported by District Nurses, GP's and other visiting healthcare professionals
    • Our Carers recognise that providing a sense of community and social interaction with residents are important aspects of our residents' quality of life
    • All our staff at our care homes will be appropriately qualified or have undergone suitable training.
    • We continually review and seek feedback, to ensure that we maintain high standards of professional person-centred care

    Residents' Accommodation

    • many of our rooms are ensuite and luxury suites - all are furnished and equipped to very high standards
    • Residents may personalise rooms with their own furniture and items as they wish
    • We also have rooms which are wheelchair accessible, including an accessible bathroom
    • Our rooms have their own individual character, and have:
      • Its own emergency and aid call bell.
      • Fitted carpets & curtains and comfortably furnished.
      • Centrally heated, with their own in-room heating control.
      • T.V. aerial socket with excellent digital reception.
      • Telephone point.
      • WiFi Access.
      • Emergency call system, so that even in the privacy of our resident's own room, a helping hand is always nearby, if required.

    Care Home & Amenities

    • All of our homes have a number of comfortable lounges, dining rooms and some also benefit from conservatory and garden areas, giving residents the choice of socialising or privacy.
    • Our homes offer a shop, visiting hairdresser, plus visits from Dentist, Optician, Chiropodist and clergy of various denominations
    • Our homes are typically equipped with either a wheel chair accessible lift and/or Stannah chair list
    • We operate our dining room in the style of a high quality restaurant with waiter / waitress service
    • We operate a No Smoking policy throughout our buildings and provide a smoking area for residents and staff